Terms & Conditions

Effective Date: 19/07/2025

Please read these Terms and Conditions (“Terms”) carefully before using the Meridian Concierge Service website or enrolling in our membership services. By accessing or using our services, you agree to be bound by these Terms.

1. Overview

Meridian Concierge Service (“Meridian,” “we,” “our,” or “us”) offers lifestyle and travel concierge services to approved members. All services are subject to availability, membership level, and these Terms.

2. Eligibility

Membership is available to individuals aged 21 and older. We reserve the right to approve or deny membership applications at our sole discretion.

3. Membership & Payment

• Membership fees are billed annually based on your selected tier.

• All payments are final and non-refundable unless otherwise stated.

• Memberships may not be transferred or shared.

• Renewal reminders will be issued 30 days prior to the renewal date.

4. Cancellation Policy

Members may cancel their membership at any time; however, fees already paid are non-refundable. Meridian reserves the right to suspend or terminate memberships for violations of these Terms or conduct that is inappropriate, unsafe, or misaligned with our community standards.

5. Service Availability

Access to specific services may vary by membership tier, location, and availability. While we aim to fulfill all reasonable requests, Meridian cannot guarantee availability of accommodations, vendors, or event entry, especially during peak travel times or for last-minute requests.

6. Third-Party Providers

Some services are fulfilled through third-party vendors (e.g., travel agents, event hosts, transportation companies). While we partner with reputable providers, we are not responsible for any actions, errors, or omissions made by third-party partners.

7. Privacy & Confidentiality

Your privacy is important to us. Member information is handled with discretion and stored securely. We do not sell or distribute personal data. For full details, please see our [Privacy Policy].

8. Use of Website

By accessing our website, you agree not to:

• Use the site for any unlawful purpose

• Attempt to gain unauthorized access to secure areas

• Copy, reproduce, or distribute our content without written permission

9. Event Participation

Event attendance may be subject to approval and availability. Attendees are expected to conduct themselves professionally and respectfully. Meridian reserves the right to refuse access to events for any reason, including safety concerns or inappropriate behavior.

10. Limitation of Liability

Meridian Concierge Service is not liable for any indirect, incidental, special, or consequential damages resulting from the use of our services or website. All services are provided “as is” without warranties of any kind, express or implied.

11. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after changes have been made constitutes acceptance of the revised Terms.

12. Contact Information

If you have questions regarding these Terms, please contact: Email: info@meridianconcierge.com